Terms & conditions

Contact us:

Glafira's Yarn Ltd

114 Thorn Court

Salford

Manchester

M6 5EL

E-mail: office@glafirasyarn.uk

Company registration number: 11479788

VAT registration number: 306362132


We, Us = Glafira's Yarn


All Glafira's Yarn Ltd website payments are processed through Sage Pay, a secure online payment system.

If you wish to pay through PayPal system, please contact us and we will issue PayPal invoice.


Our postage options are very simple:


All UK orders up to £25 Royal Mail First Class price is £3.50

UK orders over £25 shipping is FREE.


Shipping cost to Europe, Russia, Ukraine, Kazakhstan: 


Up to 350g £7

From 400g to 1150g £4

From 1200g to 1800g Free


Rest of the World: 


Up to 350g £9

From 400g to 1150g £7

From 1200g to 1800g £5


If you're ordering goods that total more than 1800g in weight you will need to place two or more separate orders.

Europe and International shipping costs for books and needles will be charged at £10 flat rate.

PDF patterns will be available to download immediately after check out.

Please note that we are not VAT registered and are unable to deduct sales tax.


Returns

We will do all we can to make you happy with your order. If you are not happy with part or all your order and wish to return anything, please email us (office@glafirasyarn.uk) within 14 days of receiving your order. Goods must be in original condition and packaging. Postage cannot be refunded.

Complete the order

Contact details
By clicking the "Complete the order" button you agree with the terms and conditions of the store